Privacy notice

Black Horse Africa is a division of Timeless International Company Limited (Company Reg. No. 152294093), NSSF-Kaloleni Plaza, Plot No. 130 & 131, Block "21", Mezzanine Floor, Arusha, Tanzania. We are responsible for the personal data described in this notice. Contact us at info@blackhorseafrica.com or +255 767 663 909.

• Details you give us through our forms, by email, phone or WhatsApp: name, phone number, email, organisation, site location and your message.
• Basic technical data when you visit the website, such as pages viewed and device type, collected through analytics tools if you accept them.
• When we deliver services, the data needed to do the job, which is covered by the agreement we sign with you.

• To reply to your enquiry, arrange site surveys and send quotations.
• To deliver, support and invoice the services you ask for.
• To keep our website secure and understand how it is used.

We process personal data in line with the Personal Data Protection Act, 2022 of Tanzania: with your consent, to take steps you ask for before entering a contract, to perform a contract, or to meet a legal obligation.

Your data is used within Timeless International Company Limited. We share it only with service providers who help us run the business (for example email and hosting providers) under confidentiality obligations, or when the law requires it. We do not sell personal data.

Enquiries that do not lead to work are kept for up to 24 months and then deleted. Client records are kept for as long as needed for the contract and for the periods required by tax and company law.

You may ask to see the personal data we hold about you, correct it, object to its use or ask us to delete it, subject to the law. Email info@blackhorseafrica.com. If you are not satisfied with our response, you may complain to the Personal Data Protection Commission.

We protect personal data with access controls, encryption where appropriate, and staff confidentiality obligations.