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Service 06 · Computer Sales & Repairs

The right equipment at a fair price, set up properly and repaired when it fails.

We supply computers and accessories through established supply partners, set them up securely and repair them when they fail, with a clear quote before any work begins.

Sound familiar?

The problems we are called in to fix.

  1. 01

    Buying laptops that are wrong for the job, or paying too much for them.

  2. 02

    New computers handed to staff with no security, no backup and pirated software.

  3. 03

    Repairs that take weeks, with no quote and no explanation.

Capabilities

What’s included

A technician working on electronics at a workbench
  1. 01

    Sales and accessories

    Laptops, desktops, tablets, printers, networking gear and accessories, sourced through established supply partners.

  2. 02

    Maintenance and repairs

    Diagnosis and repair of computers and peripherals, with clear quotes before work begins.

  3. 03

    Software installation

    Genuine, licensed and up-to-date software, configured securely.

  4. 04

    ICT consultancy

    Independent advice on what to buy, what to keep and what to replace.

How we deliver

Six steps, and a document at every one.

The same process runs on every Computer Sales & Repairs job, so you always know what happens next and what you will have in hand.

  1. 01

    Consult

    We listen to the problem, the budget and the timeline, and agree what success looks like.

    You receive: Notes and agreed objectives

  2. 02

    Survey

    An engineer visits the site to measure, test and check existing systems and risks.

    You receive: Site survey report

  3. 03

    Design

    We design the solution and prepare an itemised quotation with options where they make sense.

    You receive: Proposal, bill of materials, quotation

  4. 04

    Install

    Our technicians install, configure and secure everything, then test it against the agreed scope.

    You receive: Job cards, test results

  5. 05

    Train

    We show users and administrators how to operate and look after the system.

    You receive: Handover pack, user guides

  6. 06

    Support

    Warranty support, then optional maintenance plans with agreed response times.

    You receive: Support plan, service reports

Our standard

Every job leaves your systems more secure than we found them.

Whatever we install, the same quality rules apply before we hand over.

  • Default passwords are always changed and credentials are handed over securely.
  • Firmware and software are updated before handover.
  • Cables and ports are labelled, and a network or system diagram is provided.
  • Client data is handled confidentially and only for the purpose of the job.
  • Every installation is tested and signed off by the client.

FAQ

Questions we are asked

Do you give a quote before repairing?

Yes. We diagnose the fault first and give you a clear quote. No repair work starts until you approve it.

Do you install genuine software?

Yes. We only install genuine, licensed software and configure it securely, with updates turned on.

Can you supply computers for a whole office or school?

Yes. We can advise on the right specification, supply the equipment, set it up with security and backups, and connect it to your network.

Do your computers come with warranty?

New equipment carries the manufacturer’s warranty, which we help you claim. Our own workmanship is also covered; the details are on your quotation.

Let’s secure and connect your business.

Book a free consultation or site survey. Tell us what you need, and we will come back with a clear, itemised proposal.